1. Wooden floor in the room is a spcial point, but the sound when walking is too terrible; 2. 5KM distance by driving from the hotel to town, mini bus service is offered but charged at THB50 per way per pax, I have never had such experience when stayed in Westin Phurket, Westin Macau, W Hotel Hongkong & other hotels which are offering the same servce; 3. Sometime can hear the noise when motos are passing by during the nites; 4. Felt some sands on the bed when sleeping, even the housekeeping has been already done; 5. Facilites in the rooms seemed old, towels are quite scruffy; 6. Not worthy of the rate.